Delivering a branded, measurable learning experience at scale.
The Challenge
St. Joseph’s Care Group delivers a specialized wound care lesson series designed to equip healthcare professionals, care workers, and the communities they serve with consistent, evidence based training. As the program evolved, their existing solution made it difficult to manage and track.
Their process relied on manual oversight, from managing registrations and updating lesson content to tracking learner participation. This manual approach made it difficult to assign users and guide different learners through the process.
More importantly, their team had limited visibility into learning outcomes. There was no structured way to measure knowledge progression or formally evaluate the effectiveness of the training.
Key Challenges
- Limited flexibility in registration workflows
- Manual enrollment and learner management processes
- No knowledge assessments
- Minimal insight into learner feedback and training impact
- A learning environment that did not fully reflect St. Joseph’s brand
Haven has enabled St. Joseph’s Care Group to move beyond simply delivering education – to confidently measuring and improving its impact over time.
The Solution
Haven partnered with St. Joseph’s Care Group to implement a fully branded student portal and enhance their capabilities to support structured delivery while measuring core learning outcomes.
We designed a branded learner environment that reflects St. Joseph’s brand identity across the entire experience. The portal provides a centralized place for participants to access the wound care lesson series within a modern learning environment.
To streamline the administration of the program and improve learner flow, we implemented custom registration pathways and automated the entire enrollment processes. This ensures the right learners are directed into the correct lessons without the manual steps.
Configured to match their project-based approach, Haven allows Bayside to:
- Pre-knowledge checks to establish baseline understanding
- Post-knowledge assessments to measure learning progression
- Embedded post-lesson surveys to gather qualitative feedback
- Centralized reporting for participation, completion, and outcomes
The Impact
With Haven in place, St. Joseph’s Care Group now delivers a structured, branded, and measurable wound care education experience.
The administrative burden has been significantly reduced through automation, reporting, and centralized oversight. The branded portal showcases St Joseph’s brand and creates a cohesive learner journey from registration through course completion.
Most importantly, the team now has real-time insight into the impact of their training. Learning progress can be measured, learner feedback is captured automatically, and reporting provides clear visibility into the performance of the program.
St. Joseph’s Care Group benefits from:
A cohesive, branded learner experience
Reduced manual administration
Clear visibility into participation and completion
Measurable knowledge growth through structured assessments
Actionable feedback to continuously strengthen the program
Haven has enabled St. Joseph’s Care Group to move beyond simply delivering education – to confidently measuring and improving its impact over time.
