Providing operational clarity for a rapidly growing, distributed team.
The Challenge
Bayside Geoscience delivers specialized geological services across multiple locations and client sites. Their work requires accurate scheduling, detailed time tracking, and clear coordination to ensure projects stay on track and that billing accurately reflects the work being done. This created administrative challenges in coordinating their entire distributed workforce.
When Bayside first implemented Haven, they had just shy of 30 employees. As the company grew, taking on more clients and projects, the complexity of managing schedules, timesheets, vacation requests, and onboarding increased significantly. With the team growing to over 100 employees these pain points have resulted in a larger focus on finding a solution to save time and provide accurate scheduling and time tracking.
Manual processes and disconnected tools lacked visibility into who was working where, how time was allocated to projects, and how availability impacted scheduling. Manual follow-up on timesheets and time-off approvals added friction, while onboarding new hires required additional coordination and time
Bayside needed a centralized system that could bring structure to day-to-day operations and scale as the company continued to grow.
The Solution
Haven provides Bayside Geoscience with a single platform to manage scheduling, timesheets, onboarding, and vacation requests across the entire organization.
By centralizing these processes, Haven provides a reliable operational framework without adding unnecessary complexity.
Configured to match their project-based approach, Haven allows Bayside to:
- Schedule team members across locations and client projects
- Track time accurately by project and task type
- Streamline timesheet submissions and approvals
- Manage vacation requests with clear visibility into availability
- Guide new hires through a consistent onboarding process
- Align the platform with their existing process
The Impact
Since implementing Haven, Bayside Geoscience has grown to over 100 employees, more than tripling in size while maintaining full operational oversight and control.
Leadership now has clear visibility into staffing, resource allocation and availability. Time tracking is more accurate, streamlining the client billing process. Administrative effort has been reduced significantly, and processes that once relied on manual effort are now structured and automated.
Haven has supported Bayside’s growth by providing the operational clarity needed to manage their distributed workforce with confidence.
